Shipping policy

Lumoraa proudly delivers throughout South Africa.

Processing Time

Orders are typically processed within 1–2 business days after payment confirmation.

Estimated delivery time is 5–8 business days depending on your location and courier operations.

Once your order has been dispatched, tracking details may be provided to help monitor your shipment.

While we strive to deliver within the estimated timeframe, delays may occasionally occur due to:

Lumoraa is not responsible for delays once an order has been handed to the courier.

Customers are responsible for providing accurate shipping information. Incorrect or incomplete addresses may result in delivery delays.